Product Reviews
Enrich your product pages with authenticated reviews (rating, text, photo) that reassure and convert.
PureBowl Feeding Set
★★★★★ 4.9
Camille D.★★★★★
Verified buyer 
Sophie M.
Inès P.Verified buyer
Karin B.★★★★★ 4.6/5
Rose M.Verified buyer
Lucas R. ✓ Verified buyers only ◉ Transparent moderation ✦ Built for online shops
The Brand Review Platform to Build Trust in the Age of AI
Collect and publish post-purchase brand reviews that show what customers value about your business. Bring product, store and survey feedback together so your team can shape a consistent brand experience.
Illustrative review preview
BRAND REVIEW EXAMPLES
Starproof Reviews
★★★★★ 4.8/5 · 2,314 reviews
Verified buyer · Chloé
Exactly as described, delivered in 48h. The size guide was spot on — I recommend this shop!
Exactly as described, delivered in 48h. The size guide was spot on — I recommend this shop!
Verified buyer · Mehdi
Second order this year, quality keeps improving. Support replied within the hour.
Second order this year, quality keeps improving. Support replied within the hour.
Illustrative review preview
All of your reviews, everywhere
Collect and publish thousands of authentic customer reviews: product, brand and store.
Visible on Google & LLMs
More visibility on Google and in AI engines (SEO/GEO optimization).
More Conversion
Reassure your buyers and boost your conversion rate, online and in-store.
Save time with our AI Agent
Helps with moderation, assisted replies and sentiment analysis, all automated by our AI Agent.
ReviewsCollection and publishing
ConversionFeedback at buying decisions
VisibilityStructured review content
ModerationAssisted review workflows
Review types
All of your customer reviews in one place:
Product, Brand and Store
Brand Reviews
Build your brand's reputation with authentic customer reviews, backed by proof of purchase.
Cookelia
Cookelia · 4.8/5
★★★★★
12,408 brand reviews
★★★★★
12,408 brand reviews
Store Reviews
Showcase every point of sale: network reputation, local visibility and drive-to-store.
Starproof Paris 11e · 4.9/5
★★★★★ 1,204 local reviews
★★★★★ 1,204 local reviews
Illustrative review preview
Qaro ▼
How would you rate your purchase experience?
On a scale of 0 to 10, how likely are you to recommend us to a friend?
Tap a score to preview the survey.
Explore surveysGo further
Collect customer feedback across every step of the buying journey
Bring reviews and surveys into one workspace. Compare feedback across the journey, group recurring themes and give teams a clear place to plan follow-up. Beyond customer reviews alone, collect customer feedback throughout your journeys to gain a 360° view of the experience. Automatically analyze text, prioritize actions and give your teams the insights they need to continuously improve your CX performance.
NPS insightsTrack sentiment over time
Discover Feedback Management 
Review workflows
Make customer trust part of your brand story
Fake reviews and AI-generated content are diminishing consumer trust. Here's how we protect it:
- Invite feedback from customers after purchase.
- Collection, management and moderation follow a documented process.
- Review data is structured so search engines and AI assistants can read it.
How it works
Collect, Manage, Publish, Analyze
Automatically reach out to your customers after every purchase, in every format (star rating, text, photo). Customize your surveys (NPS, CSAT, CES, open-ended and multiple-choice questions…) and tailor how they're sent across the customer journey.
Moderate with assisted review workflows: assisted replies, automatic sorting, spam and fraud detection, and one inbox for every review and message.
Syndicate reviews to Google, your product pages, store locators and AI engines. Widgets, APIs and feeds keep every channel in sync automatically.
Sentiment analysis, score trends and verbatim mining turn thousands of reviews into prioritized actions for product, marketing and support teams.
Customer story
Customer perspectives
Spinmaster Tables
Product insightReviews across the catalogue
"Starproof reviews prove the quality of our products throughout our catalogue."
Learn more →PureBowl petfood
Customer voiceFeedback across the delivery journey
"Every recipe decision starts from what our customers tell us."
Learn more →MAISON INFUSE
Local feedbackReviews across stores and online
"From harvest to cup, reviews guide our blends and our boutiques."
Learn more →Simple, fast integration
Connect your reviews and feedback to your e-commerce ecosystem
Online stores CRM Helpdesk Email marketing Product feeds Analytics
FAQ
Brand reviews bring together customers’ experiences with a business, including service, delivery and support. Collecting them after purchase gives teams a consistent view of what customers say about the brand.
Post-purchase requests add context to a review by connecting it to a customer’s experience. That helps brands present feedback with clear, consistent collection practices.
Recent, well-structured review content can give customers and search tools more context about a brand. Display reviews on relevant pages and keep the source and timing clear.
Connect through a supported store integration, CRM or helpdesk connection, or use the API to fit the review workflow into your current setup.
Plan options depend on your needs. Visit the Prices page for the current plans.
Customer feedback includes reviews, survey scores and open comments that describe an experience with a brand, product or store.
Brands can invite customers to share feedback after a purchase or service, then organize and publish the responses through their review workflow.
Unlock the full potential of your
brand reviews
See how customer reviews can support trust at every stage of the brand experience.
Shopper browsing an online store · Video by Kindel Media on Pexels